At Imperium 9 Casino, the privacy and security of our players is a fundamental priority. This privacy policy explains how we collect, use, store, and protect your personal data when you use our platform at imperium99au.com. The Imperium 9 Casino privacy policy has been drafted in accordance with the Australian Privacy Act 1988, the Australian Privacy Principles (APPs), and, where applicable, the General Data Protection Regulation (GDPR). We are committed to maintaining the highest standards of data protection, information security, and confidentiality for every user who registers and plays with us. By creating an account and using our services, you acknowledge that you have read, understood, and accepted the terms of this Imperium 9 Casino privacy policy.
1. Identity of the Data Controller
Imperium 9 Casino is operated by a company registered in Curaçao and licensed by the Government of Curaçao. As the operator of imperium99au.com, this company acts as the data controller responsible for all personal information processed through the platform. All decisions regarding the purposes and methods of data processing are made by this entity in compliance with applicable privacy laws.
If you have any questions or concerns relating to this privacy policy, data protection, or the handling of your personal data, you may contact our Data Protection Officer (DPO) at:
- Email: [email protected]
- Support Email: [email protected]
- Response Time: Within 72 business hours
2. Personal Data We Collect
Imperium 9 Casino collects a variety of personal data to provide you with a safe, lawful, and enjoyable gaming experience. The categories of personal information we may collect include:
2.1 Identification Data
- Full legal name
- Date of birth
- Government-issued ID number (passport, driver's licence)
- Nationality and country of residence
- Username and account credentials
2.2 Contact Data
- Email address
- Phone number
- Residential address (including postcode and state)
2.3 Financial Data
- Payment method details (card numbers, e-wallet references, crypto wallet addresses)
- Transaction history — deposits, withdrawals, and bonuses
- Bank account information (for bank transfers)
- PayID reference details
2.4 Gaming Activity Data
- Game history and session logs
- Bets placed, wins, and losses
- Bonus and free spin usage
- Responsible gambling limit settings
2.5 Technical and Device Data
- IP address and approximate geolocation
- Device type, operating system, and browser
- Cookies and tracking identifiers
- Session duration and login timestamps
2.6 Communication Data
- Live chat transcripts and email correspondence
- Feedback, complaints, and support requests
- Marketing preferences and opt-in/opt-out records
2.7 Sensitive Data
In certain circumstances, Imperium 9 Casino may process sensitive categories of personal information — such as data related to health conditions disclosed for responsible gambling purposes — only with your explicit consent and only where strictly necessary.
2.8 Data from Third Parties
We may also receive user data from trusted third-party sources, including identity verification agencies, payment processors, fraud prevention services, and regulatory bodies, in order to comply with our legal and KYC/AML obligations.
3. How We Collect Your Personal Information
The Imperium 9 Casino platform employs several methods to gather personal data and user data:
- Direct provision: Information you supply when registering an account, making a deposit, requesting a withdrawal, or contacting customer support.
- Automated collection: Technical data collected automatically through cookies, web beacons, and similar tracking technologies when you visit imperium99au.com.
- Third-party sources: Data shared by payment providers (Visa, Mastercard, Skrill, Neteller, PayID, Neosurf, Paysafecard, Bitcoin, Ethereum, Litecoin), identity verification partners, and fraud detection services.
- KYC verification processes: Documents and data submitted during mandatory Know Your Customer (KYC) checks before your first withdrawal.
4. Purposes of Data Processing
The Imperium 9 Casino data processing activities are conducted for specific, legitimate purposes. The table below summarises the main purposes of data collection and the legal basis for each:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Creating, maintaining, and securing your player account. | Contractual necessity |
| Service Provision | Delivering 4,000+ games, processing payments, and managing bonuses. | Contractual necessity |
| KYC/AML Compliance | Identity verification, fraud prevention, and anti-money laundering checks. | Legal obligation |
| Data Security | Protecting user data from unauthorised access or breaches. | Legitimate interest / Legal obligation |
| Responsible Gambling | Monitoring gaming activity, applying limits, and supporting self-exclusion. | Legal obligation / Legitimate interest |
| Marketing Communications | Sending promotional offers, bonus alerts, and newsletters (with consent). | Consent |
| Service Improvement | Analysing usage patterns and improving platform performance. | Legitimate interest |
| Legal Compliance | Meeting obligations under Australian law and Curaçao licensing regulations. | Legal obligation |
5. Cookie Policy
The Imperium 9 Casino cookie policy governs how we deploy and manage cookies and similar tracking technologies on our website. Cookies are small text files stored on your device when you browse imperium99au.com. They enable us to recognise returning users, maintain session continuity, and gather analytical insights to improve our services.
5.1 Types of Cookies Used
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Required for the website to function correctly — login sessions, security tokens, form data. | No (required) |
| Analytical Cookies | Gather anonymised data on how users interact with the platform; help us improve the experience. | Yes (opt-out) |
| Functional Cookies | Remember your preferences (language, display settings, responsible gambling limits). | Yes (opt-out) |
| Marketing Cookies | Track your activity across sites to serve relevant advertisements and promotions. | Yes (opt-out) |
You can manage your cookie preferences at any time via your browser settings or our on-site consent manager. Please note that disabling essential cookies may affect the functionality of Imperium 9 Casino. The Imperium 9 Casino cookie policy is reviewed regularly to ensure it reflects current practices and applicable regulations.
6. Sharing Personal Data with Third Parties
Imperium 9 Casino does not sell your personal information to third parties. However, we may share certain user data with trusted partners and authorities in the following circumstances:
6.1 Payment Providers
To process deposits and withdrawals, your financial personal data is shared with payment service providers, including Visa, Mastercard, Skrill, Neteller, Paysafecard, Neosurf, and cryptocurrency processors. These partners are contractually bound to maintain strict confidentiality and data security standards.
6.2 Regulatory Authorities
We may be required to disclose personal information to law enforcement agencies, the Curaçao gaming authority, or Australian regulatory bodies as required by law, including for AML/CTF compliance purposes.
6.3 Technology and Service Partners
Our platform is powered by 50+ game providers — including Pragmatic Play, Evolution Gaming, Play'n GO, NetEnt, Microgaming, Yggdrasil, Hacksaw Gaming, Push Gaming, Spribe, Red Tiger, Nolimit City, and Relax Gaming — as well as identity verification, fraud detection, and IT infrastructure partners. These providers receive only the personal data necessary to perform their contracted services.
6.4 Business Transfers
In the event of a corporate restructure, merger, or acquisition, your user data may be transferred to the new entity, subject to equivalent data protection standards.
7. International Data Transfers
As Imperium 9 Casino operates from Curaçao and engages global technology partners, your personal data may be transferred and processed in countries outside Australia. Where such international transfers occur, we ensure that appropriate safeguards are in place — including standard contractual clauses, adequacy decisions, or equivalent protections — to maintain the same level of data security and information security that you would expect under Australian law.
8. Data Security Measures
The security of your personal information is of paramount importance to Imperium 9 Casino. Our data security infrastructure incorporates industry-leading technologies and protocols:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL technology, ensuring that sensitive personal data cannot be intercepted in transit.
- Firewalls and Intrusion Detection: Advanced firewall systems and intrusion detection software monitor our servers continuously to prevent unauthorised access.
- Encrypted Data Storage: Personal information held in our databases is stored in encrypted form, protecting it from internal and external threats.
- Access Controls: Only authorised personnel with a legitimate business need can access your user data, and all such access is logged and audited.
- RNG Certification: Our random number generator (RNG) is independently certified, ensuring game fairness as part of our broader commitment to information security.
- Mandatory KYC: Identity verification is required before your first withdrawal, protecting both you and the platform from fraudulent activity.
Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that affects your personal data, Imperium 9 Casino will notify you and the relevant authorities in accordance with applicable law.
9. Data Retention Periods
Imperium 9 Casino retains your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, or as required by law. The table below provides guidance on our standard retention periods:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identification data | 5 years after account closure | Legal / AML compliance |
| Financial transaction records | 7 years | Tax and AML legal obligations |
| Gaming activity logs | 5 years after account closure | Regulatory compliance and dispute resolution |
| Communication records | 3 years | Customer service and dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Compliance with consent obligations |
| Cookie data | Up to 13 months | Analytics and session management |
When data storage is no longer justified, Imperium 9 Casino will securely delete or anonymise your personal information in accordance with our internal data retention procedures.
10. Your Privacy Rights
As a user of Imperium 9 Casino, you have meaningful privacy rights under both Australian and international law. We are committed to honouring these privacy rights promptly and transparently. Your rights include:
10.1 Right of Access
You have the right to request a copy of the personal data that Imperium 9 Casino holds about you. We will provide this information within 30 days of receiving a valid request.
10.2 Right to Correction
If any of your personal information is inaccurate, incomplete, or outdated, you have the right to request that we correct it. You can update basic details directly through your account settings or contact us at [email protected].
10.3 Right to Deletion ("Right to Be Forgotten")
In certain circumstances, you have the right to request the deletion of your personal data. Please note that we may be required to retain certain information for legal, regulatory, or AML/KYC compliance reasons, even after a deletion request.
10.4 Right to Restriction of Processing
You may request that Imperium 9 Casino restricts the data processing of your personal information in specific situations — for example, if you contest the accuracy of the data or if the processing is unlawful.
10.5 Right to Data Portability
Where technically feasible, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to transfer it to another data controller.
10.6 Right to Object
You have the right to object to certain types of data processing, including processing for direct marketing purposes. If you object to marketing communications, we will cease processing your user data for that purpose immediately.
10.7 Right to Withdraw Consent
Where Imperium 9 Casino data processing is based on your consent — for example, for marketing cookies or promotional emails — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
To exercise any of your privacy rights, please contact our Data Protection Officer at [email protected]. We may ask you to verify your identity before processing your request to protect the confidentiality of your account.
11. Supervisory Authority — OAIC
If you are an Australian resident and believe that Imperium 9 Casino has not handled your personal information in accordance with the Australian Privacy Act 1988 or the Australian Privacy Principles, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
- Post: GPO Box 5218, Sydney NSW 2001
We encourage you to contact us first at [email protected] so that we have the opportunity to resolve your concern directly before you escalate to the OAIC.
12. Responsible Gambling and Data Privacy
Imperium 9 Casino takes responsible gambling seriously, and this commitment is closely tied to our data protection practices. We use your personal data and gaming activity data to monitor for signs of problem gambling and to enforce responsible gambling tools, including:
- Deposit limits (daily, weekly, monthly)
- Bet and loss limits
- Session time limits
- Cooling-off periods: 24 hours, 48 hours, 7 days, or 30 days
- Self-exclusion: 6 months, 1 year, 5 years, or permanent exclusion
The personal information we collect for responsible gambling purposes is treated with the utmost confidentiality and is used exclusively to safeguard player welfare. This data is never used for commercial profiling or marketing.
13. Children's Privacy
Imperium 9 Casino is strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data from our systems. If you believe a minor has registered with Imperium 9 Casino, please contact us at [email protected] immediately.
14. Links to Third-Party Sites
Our website may contain links to third-party sites (for example, game provider websites or payment processor portals). Imperium 9 Casino is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any third-party site you visit, as their data collection and data processing practices may differ from ours.
15. Updates to This Privacy Policy
The Imperium 9 Casino privacy policy may be updated from time to time to reflect changes in our services, legal obligations, or regulatory requirements. When significant changes are made, we will notify registered users by email or via a prominent notice on imperium99au.com. The effective date of the current version of this privacy policy is displayed at the top of this page. We encourage you to review this privacy policy periodically to stay informed about how we protect your personal data.
Frequently Asked Questions (FAQ)
What personal data does Imperium 9 Casino collect?
Imperium 9 Casino collects personal information such as your name, date of birth, contact details, financial data, gaming activity records, and technical data (such as IP address and device information). Full details are set out in Section 2 of the Imperium 9 Casino privacy policy.
How does Imperium 9 Casino protect my personal information?
Imperium 9 Casino data security relies on 256-bit SSL encryption, firewalls, encrypted data storage, strict access controls, and mandatory KYC verification. These information security measures ensure your user data is protected at every stage.
Does Imperium 9 Casino use cookies?
Yes. The Imperium 9 Casino cookie policy describes how we use essential, analytical, functional, and marketing cookies. You can manage your cookie preferences via your browser settings or our on-site consent tool. Essential cookies are required for the platform to function.
Can I request deletion of my personal data?
Yes. You have the right to request deletion of your personal data held by Imperium 9 Casino. However, certain data storage obligations under Australian law and AML/KYC regulations may require us to retain some records even after a deletion request. Contact [email protected] to submit your request.
Who do I contact about Imperium 9 Casino data protection concerns?
For all Imperium 9 Casino data protection queries, privacy rights requests, or complaints, contact our Data Protection Officer at [email protected]. If your concern is not resolved, you may escalate to the OAIC (Office of the Australian Information Commissioner) at www.oaic.gov.au.
Does Imperium 9 Casino share my data with third parties?
Imperium 9 Casino does not sell your personal information. We share user data only with payment providers, regulatory authorities, and service partners — and only as required to deliver our services, meet legal obligations, and maintain data security. All third-party partners are bound by strict confidentiality agreements.
How long does Imperium 9 Casino keep my data?
Retention periods vary by data type. For example, account and financial data is generally kept for 5–7 years after account closure to meet AML and tax compliance obligations. Full details on data storage periods are set out in Section 9 of this privacy policy.
What are my rights under the Australian Privacy Act?
As an Australian player, you have privacy rights including the right to access, correct, delete, and port your personal data, as well as the right to object to certain data processing and withdraw consent for marketing. Imperium 9 Casino is committed to upholding all of your rights under the Australian Privacy Act 1988 and the Australian Privacy Principles. Contact [email protected] to exercise any of these rights.
At Imperium 9 Casino, your privacy, your personal data, and your information security are not afterthoughts — they are at the core of everything we do. Our comprehensive approach to data protection, data security, and confidentiality reflects our ongoing commitment to operating responsibly and transparently for Australian players. This Imperium 9 Casino privacy policy is your assurance that we take our obligations seriously — from the moment you register to long after your last session. If you have any questions about Imperium 9 Casino data processing, our cookie policy, or any aspect of your privacy rights, our dedicated support team is available via live chat 24/7 or at [email protected].